PRIVACY POLICY

Last updated: 2025

At Mobile Trailer and Caravan Servicing, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth).

What Information We Collect

We may collect the following personal information when you visit our website, contact us, or use our services:

Name
Phone number
Email address
Physical address (for service bookings)
Details about your caravan or trailer
Any additional information you provide voluntarily

We may also collect limited technical data such as your IP address, browser type, and how you use our website for analytical purposes.

How We Use Your Information

We collect your information to:

Respond to enquiries and service requests
Schedule and confirm bookings
Provide you with updates or reminders
Improve our services and website experience
Comply with legal obligations

We will never sell your personal information to third parties.

How We Store and Protect Your Data

Your information is stored securely and protected from unauthorised access, misuse, or disclosure. We take reasonable steps to ensure that all personal information is handled in accordance with best practices and applicable law.

Third-Party Services

We may use trusted third-party services (e.g., email providers, analytics tools, online booking systems) to help us operate our business. These providers may process your information on our behalf but are also required to keep your data secure and confidential.

Cookies and Website Data

Our website may use cookies to improve your browsing experience. You can disable cookies via your browser settings, though this may affect how certain parts of the site function.

Accessing and Updating Your Information

You have the right to request access to the personal information we hold about you, and to request corrections if any details are inaccurate. To make a request, please contact us at:

📞 0403 496 271
📧 info@mobiletrailerandcaravanservicing.com.au

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated revision date.