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TERMS & CONDITIONS

Last updated: 2025

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Welcome to Mobile Trailer and Caravan Servicing. By using our website and booking our mobile services, you agree to the following terms and conditions. Please read them carefully.

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1. General

This website is operated by Mobile Trailer and Caravan Servicing (referred to as “we”, “our” or “us”). By accessing this website and/or booking a service with us, you agree to be bound by these Terms and Conditions and all applicable laws and regulations.

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We reserve the right to update or modify these terms at any time without prior notice. Continued use of our website or services constitutes your acceptance of any changes.

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2. Services

We provide mobile trailer and caravan servicing and repairs in Brisbane, Ipswich, the Sunshine Coast and surrounding areas by request. Services are performed by qualified and experienced technicians at your chosen location.

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All services are subject to availability and may be affected by weather, accessibility or safety concerns at the service location.

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3. Bookings & Cancellations

  • Bookings can be made by phone, email or via our website contact form.

  • We require accurate contact details and vehicle information at the time of booking.

  • Please ensure your van or trailer is safely accessible and parked on a level surface for servicing.

  • Cancellations or rescheduling must be made at least 24 hours in advance.

  • Late cancellations or missed appointments may incur a call-out fee.

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4. Pricing & Payment

  • All pricing will be confirmed at the time of booking or after an inspection (if required).

  • Prices may vary based on the condition of the van or trailer and the scope of work required.

  • We accept payment by cash, EFT or other agreed methods at the time of service completion.

  • A call-out fee may apply depending on your location and the nature of the service.

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5. Warranty & Liability

  • We guarantee our workmanship and use quality parts that meet Australian standards.

  • If you experience an issue after service, please contact us within 14 days so we can inspect and resolve the issue where appropriate.

  • We are not responsible for pre-existing faults, customer-supplied parts, or damage caused by failure to maintain your caravan or trailer between services.

  • To the fullest extent permitted by law, we are not liable for indirect or consequential damages.

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6. Customer Responsibilities

  • Ensure your vehicle is ready and accessible at the agreed location and time.

  • Provide clear and accurate information about your servicing or repair needs.

  • Remove any personal belongings that may obstruct service areas or create safety risks.

  • Cooperate with our technicians to ensure safe working conditions.

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7. Intellectual Property

All content on this website, including text, graphics, images and logos, is the property of Mobile Trailer and Caravan Servicing unless otherwise stated. You may not reproduce or use this content for commercial purposes without our written consent.

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8. Privacy

We respect your privacy. Please refer to our Privacy Policy for information on how we collect and handle your personal information.

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9. Contact Us

If you have any questions about these Terms and Conditions, please contact us:

📞 0403 496 271
📧 info@mobiletrailerandcaravanservicing.com.au

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